For us the two most important features are two-factor authentication and the ability to securely share document passwords (like Excel or Word) amongst specific team members. In the past, we had people writing these passwords down and storing them in an insecure manner.
How has it helped my organization?
Keeper makes it much easier for our employees to keep separate strong passwords for every application and website login. Easy usually equates to compliance. As an example, I have 148 unique strong passwords to applications and websites. There's absolutely no way I would be able to do that without Keeper.
What needs improvement?
At this point they have completed my list of enhancement requests and I don't have any requests for future versions. Password Policy Compliance is the single biggest area of improvement since we introduced Keeper Enterprise to our employees.
The biggest request we had was regarding the ability to see each user and how many of their passwords complied with Strong, Medium, and Weak standards. They also added some additional info that I find very useful. Here's what it looks like:
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
It's been a stable solution for us.
What do I think about the scalability of the solution?
We've been able to scale as needed.
How are customer service and technical support?
I haven't had a need to contact customer support.
Which solution did I use previously and why did I switch?
A number of us had already been using the personal version, so moving to Enterprise was a no brainer.
How was the initial setup?
As far as implementing the product -- it was extremely easy and we did it over the course of a week.
What about the implementation team?
It was done in-house.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 51-200 employees
What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard.
Keeper was user-friendly.
The ability to autofill the login credentials has saved me a lot of time in my day to day computing.
I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed.
You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important.