Knowage Review

The most valuable features are Integrated Data Visualization, GIS and Big Data Integration.


What is most valuable?

Integrated Data Visualization, GIS and Big Data Integration.

How has it helped my organization?

Since it was an full open source business model, it was easy to customized on general features

What needs improvement?

Many things need to be improved, most of all..robustness. the idea to combines many features in single point of view still became a stronger point. Keep improve in solution robustness and this solution could be one of the leaders

For how long have I used the solution?

Six months

What was my experience with deployment of the solution?

Yes, and most problematic when we deploy on manual deployment in Jboss or even Tomcat. Less documentation when more information needed.

What do I think about the stability of the solution?

Yes, when you deal with template creation in SpagoBI Studio, but it happened only when documentation was less and forum support was not so quick in response.

What do I think about the scalability of the solution?

Yes, in terms of deployment in "real" application server when documentation was not so complete

How are customer service and technical support?

Customer Service:

Not so good, but since it was an open source and have no supporting deals, then it was a normal business case.

Technical Support:

Not so good when relying much on forumsbut we have no supporting contract so, this is normal.

Which solution did I use previously and why did I switch?

Yes I did, to try new and improved version of SpagoBI.

How was the initial setup?

Yes in all-in-one deployment but tricky in application server for production

What about the implementation team?

Individually implemented and self supported

What was our ROI?

In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support.

What's my experience with pricing, setup cost, and licensing?

Still have no firm opinion for now but will be shared after real contact and dealt with SpagoBI

Which other solutions did I evaluate?

Yes, I did

What other advice do I have?

It is a good solution we plan to develop more, could be better if more features improved for robustness and stability.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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