Kofax RPA Review

The end user only has to click once to preserve the entire email conversation


What is our primary use case?

Transparent, one-click end-user compliance with email retention management at the conversation thread level in Exchange and Office 365

How has it helped my organization?

Compliance with business record retention requirements is at 93.3%, as of January 2019.

What is most valuable?

The end user only has to click once to preserve the entire email conversation.

What needs improvement?

Concatenation of error messages.

For how long have I used the solution?

One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: I work as a consulting project manager for a Kofax VAR and for this particular client where the robot was implemented, I am on retainer to execute their records management program.
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