What is most valuable?
Although it is vastly different from its earlier siblings, its organization of work places is now much easier since you can cluster everything on one central page. Being a lover of the clock world especially, I can now open WDM and have the setup of clocks together; no paging back anymore. I can keep them both open at once; a huge time saver.
How has it helped my organization?
Absolutely; being able to store punches for a long period of time and to be able to restore punches simply on a new system saved so much time!
What needs improvement?
I still would prefer better paging in all screens; I do not like having to select something at the bottom of a screen, then paging back to the top to pick your action.
For how long have I used the solution?
I have used Kronos since 2002.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have encountered scalability issues. Only 10 clock transactions are allowed to run at once; not the best for installing 300+ global clocks.
How are customer service and technical support?
Customer service is good. Technical Support
Technical support is good.
Which solution did I use previously and why did I switch?
We switched because Kronos is the product that can shape shift the most to adhere to company standards.
How was the initial setup?
The initial setup was straightforward. There are several defaults you can take in the initial stages to let customers grow into the system easily.
What about the implementation team?
An in-house with a vendor consult board implemented it. Their level of expertise was perfect.