LANDesk Service Desk [EOL] Review

It is highly configurable, though you must be very technical to configure it


It is highly configurable, though you must be very technical to configure it. To support so many ITIL processes, it has PinkVERIFY status.

I rated it a six out of 10 because it takes a lot to configure it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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