Layer7 API Management Review

Stable, straightforward to set up, and has centralized management


What is our primary use case?

This product is used to expose some internal APIs to help us automate different activities.

How has it helped my organization?

What is most valuable?

It is helpful to have a central API that is hosted and managed.  It reduces costs and customers, suppliers, and vendors receive a uniform interface.

What needs improvement?

The license model and the cost of licensing can be improved. Especially given that we are in a stable operational mode.

For how long have I used the solution?

We have been using Layer7 API Management for five or six years, and we have been actively using it this year.

What do I think about the stability of the solution?

It has been working quite well for a long time.

What do I think about the scalability of the solution?

It's been working for us, from a scalability perspective. It's implemented within a central group, so there are just a couple of roles that run it. The APIs we host are stable.

How are customer service and technical support?

We are in a stable maintenance mode, so we haven't had to engage customer service/technical support for some time.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to this one.

How was the initial setup?

It's a complex product, but I would say that the initial setup is straightforward.

What about the implementation team?

Our in-house team handled the deployment.

We have a handful of IT admins and app admins who specialize in maintaining Layer 7 

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

It is a pricey product, although priced to the market. 

Which other solutions did I evaluate?


What other advice do I have?

Overall, this is a good product. It's been stable and working for us, and our main difficultly is people calling out the price point on it.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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