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Loadbalancer.org Review
Reliability and high availability; allows us to seamlessly failover or do maintenance


Primary Use Case

Load balancing Exchange, print servers, our call desk software, and SharePoint.

Improvements to My Organization

It means that if one of our mail-servers falls over, it's a much more seamless process. Or if we need to do maintenance on one of them, we can take it out of the Loadbalancer in a controlled fashion so that users don't notice that there's been a problem, or that maintenance is going on. They continue business as usual. It's made end-users' experience much better.

Valuable Features

  • Reliability 
  • High availability

Room for Improvement

At the moment, I can't think of anything. For what we use it for, it does everything we need it to. It does it well and it doesn't have any trouble, so I can't think of anything that I would change. 

Use of Solution

More than five years.

Stability Issues

No issues with stability. The only time we ever take it offline is when we do firmware upgrades on it, but that's in a controlled fashion. In seven years, we've not had any unexpected downtime at all.

When you do a manual failover, no one seems to notice it. It's a seamless thing, which obviously helps.

Scalability Issues

We have about 30,000 connections going through at any one time and it's fine, it doesn't seem to sweat. It doesn't get overloaded.

Customer Service and Technical Support

With this company, it's the best that I've experienced. They actually phone you back.

Previous Solutions

This is the first one that we bought, and it's the one we stuck with.

Initial Setup

It's not complex. They provide very helpful guides on their websites for the things that we load-balance. We just followed the guides which were accurate and easy to follow. They're pretty good from that perspective.

ROI

While it's increased our uptime, we don't really justify cost as time - if that makes sense - so it's difficult to quantify.

Pricing, Setup Cost and Licensing

We've got an unlimited license, which doesn't costs that much compared to other vendors, and we don't have to buy it again. The other thing they did was they gave us a free virtual appliance, so we paid for two and got three.

Buy what you need, or a little bit more than you need. Like I said, we've not had any trouble with them, we've bought the unlimited appliance and we're just using it, and we've not hit any limits.

Other Solutions Considered

We evaluated a couple of others and then decided to go with Loadbalancer. We evaluated KEMP, Zen, and F5.

Other Advice

I would say, go for it. It has proved to be a pretty reliable system, it hasn't let us down. Try to break it.

We've never had any trouble with it. And when I've had to speak to support about firmware upgrades and things like that, they either do it for you or they give you guides and it just works. It's probably few and far between, with regards to things that actually do what it says on the tin. There's a lot of stuff out there at the moment that says it does everything but it doesn't. This is one of the few that actually does it.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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