It is one of the best performance testing tools available. It supports many protocols and technologies. It can be integrated with many systems.
Improvements to My Organization
These features have helped a lot in improving the performance and scalability of application. Moreover, they have improved our brand value.
Room for Improvement
Takes lots of time in scripting which can be improved; The scripts are generally not reusable with change-in build; Does not support MAC OS.
Use of Solution
I have been using this solution for three years.
We encountered issues with stability -- the system hangs many times.
Yes licensing cost is too much for Load Runner to scale it to more virtual users.
Customer Service and Technical Support
Customer Service: I'd rate the customer service 3.5 out of 5.Technical Support: The technical support was a 3 out of 5.
It's good to use LoadRunner if you have lots of money and time. It’s really good but expensive and time consuming.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 05 2014