LoadRunner Review

It provides us with all the protocols we need in one solution as we test many different commercially available tools.


Valuable Features

The feature we've found most valuable for us is the number of protocols available. We test many different commercially available tools or Java applications that prep to Zero OpenJDK, SAP, etc. But we've found that LoadRunner is the only solution that makes all protocols available in one tool. That's the number one benefit for us apart from its monitoring and analytics.

Improvements to My Organization

We're a testing department and LoadRunner is a business enabler. Without it, we wouldn't be able to make any money.

Room for Improvement

The look and feel of StormRunner is very modern and simple to use. If could be a huge improvement if LoadRunner could be the same.

Use of Solution

We've been using it since 2002.

Deployment Issues

The deployment of LoadRunner is issue-free.

Stability Issues

Stability depends on what happens during a test. Generally, LoadRunner is quite stable, but sometimes when a test is running, the system will abort it prior to completion even though the results are still accessible.

It also depends on what you want to do with LoadRunner. If you have your own application and you want to load test it, then LoadRunner works fine. But if, like us, you work with customers' applications, you may need more functionalities which LoadRunner may not have.

Scalability Issues

We're a pretty large department within our company. We have an enterprise license agreement and can simply get more licenses if we need more controllers.

Customer Service and Technical Support

Technical support is challenging. We have premier support for ALM and Performance Center, and we usually get inexperienced engineers when we contact tech support. They always ask for log files. We've been using HP tools for over 10 years and we can fix most problems ourselves. But, if we can't, we have to contact R&D, but that's too long a wait for us to get resolution of our issues.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
1 Comment
Diego Caicedo LescanoReal UserTOP 5LEADERBOARD

Hi Manager,

There is the new web controller which has a ‘tech preview’ in HP LoadRunner 12.02 – tech preview is the new way of saying ‘beta’, i.e. the functionality is there but it is not officially supported and problems or issues you find won’t necessarily be fixed straight away.

18 January 16
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