For how long have you used this product?
- 4 Years
Which features of this product are most valuable to you?
- Fast deployment, ease of use and Total cost of ownership
Can you give an example of how this product has improved the way your organization functions?
- Visualization of information associated to the Manufacturing Process… Manufacturing Intelligence
What areas of this product have room for improvement?
- Native connections to Manufacturing equipment
Did you encounter any issues with deployment, stability or scalability?
Did you previously use a different solution and if so, why did you switch?
Before choosing this product, did you evaluate other options? If so, which ones?
- SSRS, QlikView, Oracle and Microsoft applications
How would you rate the level of customer service and technical support?
Was the initial setup straightforward or complex? In what ways?
- Straightforward, simple executable
Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- In-house implementation
What is your ROI on this product?
- 1st year ROI for 1 location was $ 940K
What was your original setup cost for this product and what is your day-to-day cost of using this product?
- Total project to include software, training, hardware was $ 100K, day to day cost is $ 0.00 …. Annual support agreement and licensing is the only cost
What advice would you give to others looking into implementing this product?
- Make the decision and DO it!