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LogicMonitor Review

We were able to configure the relevant alerts to be sent to the relevant engineers via email and SMS.

What is most valuable?

Accurate monitoring
Dashboards
Easy to use

How has it helped my organization?

By receiving accurate monitoring on all of our datacenters, we were able to configure the relevant alerts to be sent to the relevant engineers via email and SMS.

By building dashboards with the relevant information we now have them projected on large monitors for everyone to see in real time what is happening in our production environment.

What needs improvement?

They need to add more capabilities for external monitoring i.e “Services” monitoring. Also, they should add a feature of anomaly detection.

For how long have I used the solution?

I've been using it for two years.

What do I think about the stability of the solution?

We've experienced no issues with performance.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

8/10

Which solution did I use previously and why did I switch?

We used various monitoring solutions but never had one robust solution for monitoring all of our devices/services.

How was the initial setup?

It's pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is out of my scope but as far as I see it, there are certain products which are worth paying for if they answer your needs.

Which other solutions did I evaluate?

I tried various other monitoring solutions such as Paessler PRTG, ManageEngine Application Monitor, New Relic and others.

What other advice do I have?

Highly recommended.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: May 29 2016

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