LogicMonitor Review

The ability to easily create custom data sources/monitored instances is the most valuable feature

What is our primary use case?

Monitoring our customers' infrastructure, servers, network equipment, UPS, websites, etc., and integrating this with our ITSM to generate tickets.

How has it helped my organization?

Getting rid of a lot of noise. Our previous monitoring solution was very noisy with alerts that did not matter. LogicMonitor was a lot easier to tweak to just what we wanted to see

What is most valuable?

The possibility to easily create custom data sources/monitored instances so that we are able to monitor all that we need. 

What needs improvement?

More customization and settings-tweaking so that we can make even more specialized data-sources/monitoring setups.

For how long have I used the solution?

Less than one year.

Which solution did I use previously and why did I switch?

We previously had SCOM but found it to be too cumbersome.

What's my experience with pricing, setup cost, and licensing?

Talk to them; I am sure you will find a good solution together.

Which other solutions did I evaluate?

I was not part of that process.

What other advice do I have?

Do consider LogicMonitor as an alternative for your monitoring.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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