LoginRadius Review

We can track our customer data in a much better way and the setup was simple and quick

What is our primary use case?

Looking for a secure single sign-on solution for our company. We need a login portal for both our customers and employees.

How has it helped my organization?

It eased up our employee login process. With SSO, they can manage their work in a better way with a single login solution to multiple apps that we use for internal purposes.

What is most valuable?

Single sign-on and multi-factor authentication: We have implemented both on our customer and employee portal. We can track our customer data in a much better way.

What needs improvement?

They could remove the option from the dashboard in which we need to ask for the support team to enable few services.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It was stable and secure. We didn't face any issue in this department.

How are customer service and technical support?

Customer service was helpful and knowledgeable. They assisted us in a good way.

Which solution did I use previously and why did I switch?

Due to lack of support and acquisition of SAP.

How was the initial setup?

It was straightforward and took a couple of days to implement.

What about the implementation team?

It was an in-house team and they explained each part of the dashboard to us with a quick demo.

What's my experience with pricing, setup cost, and licensing?

Setup was simple and quick; this identity solution is for mid-size and enterprise companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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