LogRhythm Enterprise UEBA Review

Has many valuable features but consumes too many resources


What is our primary use case?

Our primary use case is to identify the identities and anomalous user behavior and to enhance visibility. 

What needs improvement?

It should have better mitigation with other solutions and be tightly integrated with other solutions. It has to be improved. 

For how long have I used the solution?

I have been using LogRhythm Enterprise UEBA for five years. 

What do I think about the scalability of the solution?

The scalability is quite good. We don't have any issues with it. The only problem is that the agents consume too much memory and system resources. The memory and resource consumption is high. 

How are customer service and technical support?

We have contacted technical support. On a scale from one to ten, I would rate them a six. They respond but it's time-consuming to contact support. We repeatedly call them and they don't respond. They're not as good as other support in the industry. 

How was the initial setup?

It's straightforward. It takes a few days to find anomalies and abnormal behavior. In general, it's of medium level complexity. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis. It's not expensive compared to its competitors. 

Which other solutions did I evaluate?

We also evaluated CrowdStrike. 

What other advice do I have?

I would rate it a seven out of ten. 

I would recommend this solution so long that LogRhythm does something about the memory and resource consumption. It has a lot of features. It has file integration monitoring but when it's applied it consumes too many resources. It's a big problem with the agents. 

They should improve the interface to make it a better rating. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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