LogRhythm NextGen SIEM Review

Security management is what it's best at, but it's generally for medium-sized companies.


Valuable Features:

The advanced intelligence engine -- in fact, the whole suit -- is very powerful. It depends how you use it. Security management is what it's best at. As far I’m concerned, it’s one of the best.

Room for Improvement:

This product is in general for medium-sized companies. For bigger companies with millions of logs coming in, it just cannot support them. The solution is not robust. It depends on the size of the companies and the size of the firewalls you have which will determine if it will work for you. Thus product is really good and easy to use for medium sized companies.

Use of Solution:

I've used it for three years.

Deployment Issues:

Initially we had a lot of issues. Today it has improved dramatically, and it has no issues in deployment.

Stability Issues:

It is very stable, but we have to work with it and identify which logs we need. If we don’t, it doesn't handle the traffic well. 

Every tool is different, and you just have to work with it.

Customer Service:

It’s one of the best customer services you could find. Everyone is very knowledgeable and helpful. You aren’t waiting around for tickets to be resolved. If they can’t resolve it, they escalate and resolve quickly.

ROI:

Absolutely we have made a ROI. It resolves a lot of issues. It helps a lot of our infrastructure and everyone is benefiting. It’s absolutely worth the money spent.

Cost and Licensing Advice:

They are very transparent about the licensing. They are upfront. They tell you what can handle what. They are honest people.

Other Advice:

I have been invited to user group meetings and we have had good conversations. They have been very helpful and they understand my needs. They listen to our input and really take it seriously. They really work with us on different issues. 

Everything is fantastic.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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