LogRhythm NextGen SIEM Review

We used it primarily for security logging of events. We created reports based on traffic awareness for security.


Valuable Features

The reporting feature is valuable.

Improvements to My Organization

We used it primarily for security logging of events. We created reports based on traffic awareness for security.

Room for Improvement

We would like to see a better base templates for reporting.

Use of Solution

I've used it for six months.

Deployment Issues

The only issue we had was getting the Net Flow incorporated. However, that was issue was because of our implementation. Once we made a change it worked.

Stability Issues

There were no issues with the stability.

Scalability Issues

We had no issues scaling it for our needs.

Customer Service and Technical Support

Customer Service:

I'd rate customer service a 10/10.

Technical Support:

I'd rate technical support a 10/10.

Previous Solutions

I've also used QRadar.

Initial Setup

It was fairly straightforward.

Implementation Team

LogRhythm's vendor team helped us set it up. The box was delivered and they helped us get the licensing in and the initial setup.

Pricing, Setup Cost and Licensing

I would make sure you have Events Per Second set high enough for all of the events. This will cost a little more.

Other Advice

It will take time for fine tuning, expect for four months to fine tune it to exclude the false positives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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