MailChimp Review

List management could be more scalable but it helps us stay in touch with our clients.


What is most valuable?

Broadcasting newsletters and mail management.

How has it helped my organization?

Staying in touch with our clients and knowing if our clients are still interested in our services.

What needs improvement?

List management could be more scalable.

For how long have I used the solution?

Five Years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

Yes - the list management can, at times, be somewhat confusing when using different form factors.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward, but I found the earlier versions to be easier in respect to the building of templates.

What about the implementation team?

We implemented it in-house.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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