MailChimp Review
A/B testing could be streamlined although the drag and drop email creation is helpful.


Valuable Features

  • List management (compliance)
  • Drag and drop email creation
  • Chat support

Improvements to My Organization

There was no email marketing at our company before MailChimp, so this product allowed us to begin email marketing which is less costly and less resource intensive.

Room for Improvement

A/B testing on design could be streamlined.

Use of Solution

Since 2009, so six years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

10/10.

Technical Support:

10/10 - I LOVE the chat support.

Initial Setup

It's straightforward.

Implementation Team

I did it myself.

Pricing, Setup Cost and Licensing

We have the $79 per month plan – very affordable!!

Other Solutions Considered

Constant Contact is the only one I remember discussing.

Other Advice

Take advantage of their knowledge base and educate yourself on the fundamentals of email marketing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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