MailChimp Review
It's very user friendly and easy to use out of the box.


Valuable Features

  • Easy learning curve
  • User friendly
  • It is easy to make a new design with the basic templates available
  • The statistics feature is very important to see if our newsletters are being read

Improvements to My Organization

We used to send a lot of emails with Microsoft Outlook but it took too much time. Now, with Mailchimp it is so much easier to send mailings to our members.

Room for Improvement

At this moment I cannot think of one.

Use of Solution

For three years now.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Service is great! I have had some questions about mailings and I used the chat feature. I was always helped in a superb way.

Technical Support:

Service is great! I have had some questions about mailings and I used the chat feature. I was always helped in a superb way.

Previous Solutions

Before I used Yourzine.nl which is also a web based newsletter application. We switched because of the costs as Yourzine was too expensive.

Initial Setup

Very out of the box. No need for assistance. If you are familiar with internet and websites, you can start right away.

Implementation Team

We did not make use of a vendor.

Pricing, Setup Cost and Licensing

  • Setup costs: none
  • Monthly costs: about US$240

Other Solutions Considered

No, this product (Mailchimp) was the best option we found.

Other Advice

No need of advice. It works out of the box on a web browser.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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