MailChimp Review

It was quite straightforward to setup but the training manuals need work.


What is most valuable?

  • Bulk emailing
  • Reporting

How has it helped my organization?

We do more outbound marketing as this method makes it so much easier to do.

What needs improvement?

The training materials need work. Also, the on-line info is only useful if you already know what you are doing which generally isn't the case with a new product.

For how long have I used the solution?

I've used it for eight months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

There was nothing in use previously.

How was the initial setup?

It was quite straightforward as it has easy to follow instructions.

What about the implementation team?

It was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

No cost to set it up.

Which other solutions did I evaluate?

No other options were looked at.

What other advice do I have?

  • Use it
  • I have produced twp training manuals for beginners which I've used with my clients
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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