MailChimp Review

Has many capabilities, but could be more user-friendly


What is our primary use case?

We use MailChimp to send campaigns to potential clients.

What needs improvement?

The solution could be easier to use. I'm still looking around. While it has many capabilities it could be more user-friendly. 

The limitations of the solution should also be better defined. I reached my maximum limit for Gmail use and now cannot work with my email. 

For how long have I used the solution?

I have been using MailChimp for around one week.

What do I think about the scalability of the solution?

I do not know if we will increase usage. This will depend on the growth of our work.

How are customer service and technical support?

We have not made use of technical support. 

Which solution did I use previously and why did I switch?

Previously, we used the CloudMail product of Gmail.

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What other advice do I have?

The solution is one of CloudMail.

For the moment there is a single user. As mentioned, we primarily are involved in campaigns for email companies. 

I cannot provide a recommendation of the solution at this time as it is very early on and I would need to use it more. 

As MailChimp has many capabilities, but is not sufficiently user-friendly, I rate it as a seven out of ten. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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