Mailigen Review

​The editor itself needs improvements, but we can communicate in a more engaging way.

Valuable Features

  • Subject line advisor
  • List management

Improvements to My Organization

It lets us communicate our news faster and in a more engaging way.

Room for Improvement

The editor itself, as it is sometimes a bit complicated to find the features you need. Also, sometimes I find it difficult to work with the system in general (I find it too difficult). However, I think it's more about preference than anything else.

Use of Solution

I've used it for two years.

Deployment Issues

There were some issues.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's very high.

Technical Support:

It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved. So I can say their customer service is top level.

Previous Solutions

I use MailChimp from time to time.

Initial Setup

It was straightforward.

Implementation Team

We implemented it in-house.

Other Solutions Considered

I also use MailChimp.

Other Advice

Evaluate the design and features - if they match your desires, Mailigen's yours.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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