ManageEngine Desktop Central Review

This software gives good insight of all the running applications, especially those that were not installed through DC9 or manually by an admin.


Valuable Features

The functionality most valuable to us is the distribution of our software packages to all workstations. We also like the automatic asset management function which allows us the ability to retrieve and configure all necessary CI reports for auditing issues, for example.

Improvements to My Organization

This software gives good insight of all the running applications, especially those that were not installed through DC9 or manually by an admin.

Room for Improvement

Often I had issues with user configurations. An additional check should be built that, before installing software through a user config, the software checks if an application has already been installed on the workstation or not. Especially because of roaming profiles and workplaces nowadays, this becomes a “must-have” option.

Use of Solution

I've used it for approximately one year.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

9/10

Previous Solutions

Before DC9 I used Scense (Dutch-programmed software distribution tool) which was only good for distribution of software, mostly through scripted applications. DC9 was very much more intuitive, flexible and clear.

Initial Setup

Just click and install.

Implementation Team

Just downloaded from manageengine.com and implemented and configured myself. Read an overview of this software beforehand so you know how you want and/or need to configure the software.

Other Advice

DC9 is a simple, cheap and complete software distribution tool, also to configure all necessary options to control all kinds of OS options on the workstations like in Microsoft Group Policy Editor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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