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ManageEngine Desktop Central Review

It has allowed us to deploy laptops to users and not worry about patching Microsoft applications. I'd like to see some enhancements on what parameters you can use to push an application.

Valuable Features

Patch Management
Inventory

Improvements to My Organization

It has allowed us to deploy laptops to users and not worry about patching Microsoft and third-party applications.

Room for Improvement

The web interface could use some polishing. I would also like to see some enhancements on what parameters you can use to push an application.

Use of Solution

I have been using the product for over five years.

Deployment Issues

No issues with deployment.

Scalability Issues

No issues with scalability. One of the reasons that we went with Desktop Central is the small footprint.

Customer Service and Technical Support

Very happy with tech support but would like to see someone there on the weekends.

Previous Solutions

We used Novell's ZENWorks 10 and 11. We chose it based on it's small footprint and the features such as 3rd party patch management

Initial Setup

Very easy to implement. A few clicks and you are done.

Implementation Team

I did it myself for 300 workstations as you can leverage the program to install via Active Directory credentials.

ROI

The ROI was three months for us.

Pricing, Setup Cost and Licensing

The ROI was three months for us.

Other Advice

Be aware that updates are once a month. They usually take about 30 minutes to perform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Jan 05 2016

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