ManageEngine Desktop Central Review

The most valuable features are Patch Management, SW Distribution, Asset Management and Mobile Device Management​.


What is most valuable?

It has several features that I've found valuable, but the most valuable are Patch Management, SW Distribution, Asset Management and Mobile Device Management.

What needs improvement?

I'd like to see Patch Management for Linux Systems, which it doesn't have right now and which we could really use.

For how long have I used the solution?

I've used it for eight years.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

ManageEngine offers a great customer support in the pre-sale phase and even after the sale.

Technical Support:

Technical and after-sale support is great.

Which solution did I use previously and why did I switch?

Yes, before we used Microsoft SCCM, and we’ve switched to Desktop Central for its minor cost and its simple usage and deployment.

How was the initial setup?

The initial setup was straightforward and very user friendly.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're distributors for the Italian market.
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