ManageEngine Desktop Central Review

The most valuable features are Patch Management, SW Distribution, Asset Management and Mobile Device Management​.


Valuable Features

It has several features that I've found valuable, but the most valuable are Patch Management, SW Distribution, Asset Management and Mobile Device Management.

Room for Improvement

I'd like to see Patch Management for Linux Systems, which it doesn't have right now and which we could really use.

Use of Solution

I've used it for eight years.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

Customer Service:

ManageEngine offers a great customer support in the pre-sale phase and even after the sale.

Technical Support:

Technical and after-sale support is great.

Previous Solutions

Yes, before we used Microsoft SCCM, and we’ve switched to Desktop Central for its minor cost and its simple usage and deployment.

Initial Setup

The initial setup was straightforward and very user friendly.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're distributors for the Italian market.
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