ManageEngine Desktop Central Review

We can monitor and find out which software products are installed on each desktop then figure out which ones have to get patched


What is our primary use case?

My primary use case of this solution is to monitor software installs. 

How has it helped my organization?

ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth.

What needs improvement?

We haven't used all the features. The parts that we're using are pretty good. I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's fairly stable. Since I've been here working with the company we haven't had any issues with it. 

What do I think about the scalability of the solution?

Scalability is very good. We've got about 100 desktops we're managing at the moment. We require two people for maintenance.

How are customer service and technical support?

We haven't had to contact their technical support. So far this solution is working well and doing what it's supposed to do.

What other advice do I have?

It's a very good product and I would suggest it to someone considering it. It's been working very well. Since it's been running I don't think we've ever had any issues with it. I would rate it a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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