ManageEngine Firewall Analyzer Review

I found the reporting to be useful because not only can I go back months, but it lists the individual, URLs, and the time that a particular person visited


What is our primary use case?

Using this product as a syslog server to capture windows server logs and Palo Alto firewall. The default logs per product differ as I needed longer than one month's worth. 

How has it helped my organization?

It is another tool to have. In my case, it stores my logs for me so that I can use the product to do reporting.

What is most valuable?

I found the reporting to be useful because not only can I go back months, but it lists the individual, URLs, and the time that a particular person visited.

What needs improvement?

None, as I need it for the syslog portion. It would be awesome if the product monitors services for applications.

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

It's quick and responsive. No side effect yet.

What do I think about the scalability of the solution?

I can see it being able to replace the Palo Alto logs as it gives a better view of the information needed.

How is customer service and technical support?

Haven't called yet.

Which solutions did we use previously?

No.

How was the initial setup?

The setup was easy enough not to have to call tech support.

What about the implementation team?

In-house.

What was our ROI?

Hoping that this product will pay itself off in less than a year.

What's my experience with pricing, setup cost, and licensing?

Setup was extremely easy. A lot of good tutorials are available.

Which other solutions did I evaluate?

No.

What other advice do I have?

None.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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