ManageEngine Firewall Analyzer Review

I found the reporting to be useful because not only can I go back months, but it lists the individual, URLs, and the time that a particular person visited


What is our primary use case?

Using this product as a syslog server to capture windows server logs and Palo Alto firewall. The default logs per product differ as I needed longer than one month's worth. 

How has it helped my organization?

It is another tool to have. In my case, it stores my logs for me so that I can use the product to do reporting.

What is most valuable?

I found the reporting to be useful because not only can I go back months, but it lists the individual URLs and the time that a particular person visited.

What needs improvement?

None, as I need it for the syslog portion. It would be awesome if the product could monitor services for applications.

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

It's quick and responsive. No side effect yet.

What do I think about the scalability of the solution?

I can see it being able to replace the Palo Alto logs as it gives a better view of the information needed.

How are customer service and technical support?

Haven't called yet.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The setup was easy enough not to have to call tech support.

What about the implementation team?

In-house.

What was our ROI?

Hoping that this product will pay itself off in less than a year.

What's my experience with pricing, setup cost, and licensing?

Setup was extremely easy. A lot of good tutorials are available.

Which other solutions did I evaluate?

No.

What other advice do I have?

None.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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