ManageEngine IT360 Review

Easy to set up with good scalability and technical support

What is our primary use case?

The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company.

What is most valuable?

The most valuable feature is the technical support.

What needs improvement?

The ManageEngine features could improve to show graphs of the traffic and network utility.

In the next release, I would like to have IT support the workload in the network.

For how long have I used the solution?

I have been working with this solution for one year.

What do I think about the scalability of the solution?

This solution is scalable. It's good for me. Four percent of the company is using this solution in our company.

We have a LAN, a WAN, and 200 nodes in the network.

How are customer service and technical support?

The technical support is good. A month ago, I submitted a support ticket and they were able to solve my issues.

How was the initial setup?

The initial setup was simple and straightforward.

What other advice do I have?

We have a web application firewall at the cloud.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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