ManageEngine OpManager Review

Deploying agents through the application was problematic but overall deployment was easy.

What is most valuable?

FIM, and SIEM both available in free version (fewer than 10 devices).

For how long have I used the solution?

We’ve been evaluating the free version for about a month.

What was my experience with deployment of the solution?

Deployment was quite easy. We used the PostgreSQL version which comes with the install. Deploying agents through the application was problematic so we installed them manually.

What do I think about the scalability of the solution?

Since we are a small shop, we only needed what was available in the free version.

How are customer service and technical support?

Customer Service:

Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free version.

Technical Support:

Excellent. I have submitted a few support requests and received prompt, courteous assistance, even though we are using the free version of the software.

Which solution did I use previously and why did I switch?

We have tried a few others but this is the first that offered file and log monitoring.

How was the initial setup?

Very simple setup. Much easier than some of the other big-name monitoring solutions out there.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

Yes, we looked at SolarWinds, Splunk, and Spiceworks.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarRavi Suvvari
Top 5LeaderboardReal User

Very valuable inputs regarding OP Manager Review Bruce ; Thank you for sharing Ravi Suvvari