ManageEngine OpManager Review

Deploying agents through the application was problematic but overall deployment was easy.

Valuable Features

FIM, and SIEM both available in free version (fewer than 10 devices).

Use of Solution

We’ve been evaluating the free version for about a month.

Deployment Issues

Deployment was quite easy. We used the PostgreSQL version which comes with the install. Deploying agents through the application was problematic so we installed them manually.

Scalability Issues

Since we are a small shop, we only needed what was available in the free version.

Customer Service and Technical Support

Customer Service:

Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free version.

Technical Support:

Excellent. I have submitted a few support requests and received prompt, courteous assistance, even though we are using the free version of the software.

Previous Solutions

We have tried a few others but this is the first that offered file and log monitoring.

Initial Setup

Very simple setup. Much easier than some of the other big-name monitoring solutions out there.

Implementation Team

We implemented it in-house.

Other Solutions Considered

Yes, we looked at SolarWinds, Splunk, and Spiceworks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
Ravi SuvvariReal UserTOP 5LEADERBOARD

Very valuable inputs regarding OP Manager Review Bruce ; Thank you for sharing Ravi Suvvari

07 April 15
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