ManageEngine OpManager Review

Monitor and reporting on device config changes.


What is most valuable?

Network device monitoring

Switch configuration reporting

Router configuration backups

How has it helped my organization?

Monitor and reporting on device config changes.

What needs improvement?

Change control.

For how long have I used the solution?

2 Years

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

None

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

CA Technologies - Not agentless and required training

How was the initial setup?

Easy and straightforward

What about the implementation team?

Vendor team - Excellent

What was our ROI?

>50%

What's my experience with pricing, setup cost, and licensing?

Much less compared to other products

Which other solutions did I evaluate?

Solarwinds

Netwrix

What other advice do I have?

Easy and agentless to deploy , service and support is excellent.

Which version of this solution are you currently using?

12.2
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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