ManageEngine OpManager Review

A solution that's very stable, easily scalable, and offers very good technical support

What is our primary use case?

We primarily use the solution for analysis and network cables.

What is most valuable?

The solution's most valuable feature is its ability to reach most of our network devices and get the most from them.

What needs improvement?

The pricing could be improved.

The solution should offer more options and themes.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution has very good potential for scalability. It's easy. We have about 300 people on the solution right now. We may increase usage in the future, but it depends on if our needs grow or not.

How are customer service and technical support?

Technical support has been very good so far. We're satisfied with them.

How was the initial setup?

The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We use the on-premises deployment model.

I would recommend the solution. I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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