ManageEngine Password Manager Pro Review

User-friendly, but needs to focus more on the information cycle


How has it helped my organization?

The product couldn’t make any notable change in our system, because of the complexity of cycle of the system.

What is most valuable?

It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily.

What needs improvement?

The product is user-friendly, in the GUI, but it would be better if they focused more on the information cycle.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

The product has some scalability issues. For example, when you want to change a simple piece of data, you need to change some other parts or some other parts will be affected, because of the information cycle complexity.

How is customer service and technical support?

Seven out of 10.

How was the initial setup?

User-friendly setup without any special issues.

What other advice do I have?

Run a pilot for a while first, and buy a complete license after the PoC period.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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