McAfee Endpoint Security Review

Stable, with good endpoint security but needs to offer local support


What is our primary use case?

We primarily use the solution for endpoint security.

What is most valuable?

The solution offers very good endpoint security.

The solution is quite stable.

We've found the pricing to be pretty good. It's not too expensive.

What needs improvement?

The solution needs to offer better local technical support.

I would like to see Endpoint Vulnerability Assessment included in the solution in the future.

For how long have I used the solution?

We've been using the solution for about ten or so years now. It's been a while. It's likely been around a decade.

What do I think about the stability of the solution?

The stability of the solution is very reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.

How are customer service and technical support?

We don't have very good local technical support. The company really needs to build out its ability to support clients at a local level. We're not overly satisfied with the level of help we receive due t the lack of local support.

How was the initial setup?

I wasn't responsible for the initial setup. I can't really speak to how easy or difficult the solution is to set up or how long the deployment takes.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. It's not too expensive.

What other advice do I have?

We're just a customer and end-user. We aren't affiliated with McAfee and do not have a business relationship with them.

I wouldn't recommend this solution to other companies, at least not in Indonesia. There's no local support of the product here and it affects our ability to leverage it properly.

I'd rate the solution at a seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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