What is most valuable?
I can say that all the features of this product are most valuable for me, but I believe that Antivirus, McAfee Data Loss Prevention Endpoint, McAfee Device Control , Drive Encryption and Deep Command are the basic features that any business needs (Enterprise, Small or Medium).
How has it helped my organization?
One of the key features of this product, as seen by my customers, was the central administration from the ePO console. If the client needed new components, ePO helps them with a few clicks to bring the new products into the organization.
What needs improvement?
All the improvements I thought were needed, were implemented over time by the vendor.
For how long have I used the solution?
I've used it for two years.
What was my experience with deployment of the solution?
On the older ePO versions, there were some issues at the install, but with the latest version, the installation is smooth.
What do I think about the stability of the solution?
I didn’t have any stability issues.
What do I think about the scalability of the solution?
There was no issue with the scalability. If a client needs a quick deployment, and doesn’t have a dedicated SQL Server, it can start with the Express version, and migrate later to a new instance.
How are customer service and technical support?
10/10. Technical Support
Which solution did I use previously and why did I switch?
I have worked with Symantec, and still do, as my firm is partner with both.
How was the initial setup?
Best Practice from my point of view is to start small and go big. Install the server and all the components, enroll two to three endpoints (server,laptop,desktop), create the needed policies, and extend the deployment to other endpoints, and so on until you cover all the organization and you are sure that there are no issues with the server or endpoint performance.
What about the implementation team?
I was the person that implemented the product.
What was our ROI?
The commercial value of the product depends of the firm that buys it. From my point of view, the ROI is 100% from the moment the client is fully protected from external attacks.
What's my experience with pricing, setup cost, and licensing?
Try to take a bundle of needed McAfee products, as the price is more attractive.
Which other solutions did I evaluate?
I have evaluated Bitdefender, Kaspersky and Symantec.
What other advice do I have?
This product is very easy to use and to extend after the installation. Look on McAfee Knowledge Base page and see the tutorials.
Which version of this solution are you currently using?
9.4, with ePO 5.3