McAfee Endpoint Security Review

From an IT management point-of-view, the most valuable features are the force of the ePO console and its simplicity. For security, the most valuable feature are the clear security dashboards.


What is most valuable?

From an IT management point-of-view, the most valuable features are the force of the ePO console and its simplicity. For security, the most valuable feature is that it offers clear security dashboards and reporting.

How has it helped my organization?

Our endpoints are secure and updated daily. Viruses and malware are detected and quarantined automatically. Users are informed when a detection has been made with alerts. We have confidence in the product to keep our business users secure.

We are functioning in a delegated organizational structure with 20 sites. Every site has been delegated certain security rights to manage their local clients. ePO supports delegation of administration.

What needs improvement?

The client-side interface is out of date, and has not been updated over the last few years. Additionally, the interfaces of different modules do not integrate common settings. This should be reworked in the next-gen version of the product (EndPoint Security 10.)

Larger updates like service packs are sent to all clients at once and can potentially cause network saturation. The product does not have built-in bandwidth control for avoiding this.

For how long have I used the solution?

We've been using it for 10 years, and it includes several modules for endpoint security. All modules are managed by a central server called ePolicy Orchestrator (ePO), which gives complete control over policies, tasks, events etc. The mainstream product for virus scanning is McAfee VirusScan Enterprise. Other modules are Host Intrusion Prevention (firewall) and Advanced Threat Protection (rootkits, advanced malware protection etc.).

What was my experience with deployment of the solution?

We've had no deployment issues.

What do I think about the stability of the solution?

The product is very stable. One ePO Server can manage thousands of clients. Most updates and Service Packs are tested thoroughly before RTW. Hotfixes for known issues are posted regularly. There is also a notification service that keeps you updated with news about the product(s) you manage. This enables you to immediately react if needed.

What do I think about the scalability of the solution?

We have been able to scale it for our needs.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

I have not used anything previously.

How was the initial setup?

You install the ePO Server, link to AD, and deploy the agent. Then all you need to do is to configure the policies and deploy module, then it's ready. There is, however, a learning curve to properly configure policies and client tasks in the most efficient way.

What about the implementation team?

We are using local distribution channels of Intel Security.

What was our ROI?

When you have a small security team, a solid security product that is easily manageable will automatically return its investment. EndPoint Protection does the work for us.

What's my experience with pricing, setup cost, and licensing?

When it concerns security, no compromise should be made on product quality. Quality may have its price and is always negotiable.

Which other solutions did I evaluate?

There were no other issues evaluated.

What other advice do I have?

Deploy the product with a phased and progressive strategy and optimize it during deployment. Often policies need to be adapted in order to lower impact on performance for some applications.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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