McAfee Enterprise Security Manager (McAfee ESM) Review

We now have a better view of our security posture from an external and internal point of view. The reporting could use some improvement.


Valuable Features

Dashboards, which can be customized to display alerts and queries, and rules, which trigger alerts, are the most valuable features for us.

Improvements to My Organization

We now have a better view of our security posture from an external and internal point of view. We are able to do forensic investigations and stop attacks before they occur.

Room for Improvement

The reporting could use some improvement. Also, while the dashboard can be customized to an extent, I'd like to have the ability to do even more customization.

Use of Solution

We've used it for two years.

Deployment Issues

We've had no deployment issues.

Stability Issues

There have been no issues with the stability.

Scalability Issues

Scaling it has been fine. We've had no issues with an inability to scale.

Customer Service and Technical Support

In our experience, technical support has been good.

Previous Solutions

  • QRadar
  • RSA enVision

Initial Setup

Deployment of any of these products is easy. What becomes a daunting task is the creation of use cases and also ensuring that alerts are accurate.

Implementation Team

We used an in-house team with a vendor in-office assistant.

ROI

Executives don’t see ROI on this solution as the reports are not meant for C-levels.

Other Advice

Make sure you know exactly why you are implementing it and what you are going to monitor. Also, ensure that you have all your use cases way before venturing into buying a solution of this nature.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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