McAfee ESM Review

Good threat protection and fast support, but it's complex to use


What is our primary use case?

We implement it in our hospital applications.

How has it helped my organization?

It has been very helpful to our company. It enables us to detect malicious threats, issues, or vulnerabilities in our network.

What needs improvement?

We acquired the IBM product because McAfee is slightly confusing to use, and it's broader.

For how long have I used the solution?

I have used McAfee ESM for three years.

We are using Version 11.

What do I think about the scalability of the solution?

It's scalable, and we can implement our network use cases.

We have five users in our organization.

How are customer service and technical support?

The technical support is fast and they have been helpful in resolving our issues.

Which solution did I use previously and why did I switch?

Previously, I did not use another solution. McAfee ESM is the only solution I know.

How was the initial setup?

I was not a part of the installation. It was installed before I joined the company.

What about the implementation team?

We had help from the McAfee teams in Singapore and India. We also had some help from Trend Micro and one colleague from our company.

What's my experience with pricing, setup cost, and licensing?

We renew our license annually.

What other advice do I have?

We have just acquired IBM QRadar. It is still in the implementation process. We have not used it.

Last January, our Adobe has come to its end of life, and we can not use it anymore.

I can recommend this solution. 

I would rate McAfee ESM a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

11
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More McAfee ESM reviews from users
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