McAfee Firewall Enterprise MFE Review

SSL VPN should be supported but you can customize ports.

What is most valuable?

  • Customize rules creation
  • Customize port

How has it helped my organization?

We have experienced many hardware failures in this product, and SSL VPN should be supported.

What needs improvement?

  • Better hardware production
  • SSL VPN should be supported as other firewalls have support for VPN

For how long have I used the solution?

I have been using it for three years.

What was my experience with deployment of the solution?

We had an authentication issue (feature present under the passport tab).

What do I think about the stability of the solution?

The hardware is not stable and we have faced many stability issues.

What do I think about the scalability of the solution?

No issues with the scalability.

How are customer service and technical support?

Customer Service:

It's ok.

Technical Support:

It's satisfactory; a few engineers from the McAfee Firewall tech support team are not trained well and don't have the desired skillset. This is the reason they ignore opportunities to initiate a remote session to help diagnose issues.

Which solution did I use previously and why did I switch?

We are McAfee Elite partners so we do not have a chance to work on another solution.

How was the initial setup?

It is not very complex. Once the installation procedure is completed, then the license needs to done and then you can start the deployment procedures.

What about the implementation team?

I have implemented by myself and have not had an opportunity to work with the vendor.

What was our ROI?

It's good.

Which other solutions did I evaluate?

No we didn't because of our relationship with McAfee.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are the only McAfee Elite partners in Pakistan and have a good business relationship with them.

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