The feature which I have found most valuable is the URL filtering policy.
- Gives me a opportunity to make rules for blocking a website where the user should not be able to access it.
- Then, McAfee Web Gateway also classifies the sites and categories them.
Improvements to My Organization
In a company, where about 1000 end users are active, the McAfee Web Gateway are protecting us from threats.
Sample: A user clicks a link in a spam/phishing email, the URL gets blocked by the reputation/category. The end user is protected from phishing attempts or ransomware campaigns.
Room for Improvement
From the McAfee site, I see no areas for improvement.
As a company or an IT department, you should have a look at the Advanced Threat Defense to build up your security solution with the McAfee Web Gateway.
Use of Solution
No. No stability issues have been noticed.
Customer Service and Technical Support
The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer service. Technical Support
10 out of 10. McAfee's technical support is a great way to solve your problems.
Fast response, great assistance, and understanding from the tech support team.
A lot of config will need to be done. If you don't know what you are doing, or if you don't know the product and it's config, you should contact either McAfee or a partner to them for help.
As a consultant, this isn't applicable to me.
Pricing, Setup Cost and Licensing
Even if the product, as well with the Advanced Threat Defense costs a lot, it's a long-term investment and will help you with attacks.
However, the first protection should always be knowledge by your users, and second protection should be products, such as the McAfee Web Gateway
Other Solutions Considered
The implementation was already on it's way, so no evaluation of other products was done.
Have a look at the Advanced Threat Defense implementation, and implement it with the McAfee Web Gateway. This is a more advanced filtering of files which could inflict damage upon your company or end users.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are gold partners to McAfee where we are working tight together with them.
Sep 06 2017