What is our primary use case?
We use it in electronic health record storage. We use it to back up all patient records online preventing loss or damage.
How has it helped my organization?
- It has made it easy for our hospital to keep all patient records safe.
- It has increased the quality of medical service.
What is most valuable?
- It is cloud-based, hence very secure in terms of information storage.
- It can be accessed from any location at any time.
What needs improvement?
Customer support is too slow to respond to customer complaints. It should be upgraded to increase the quality of service.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 31 2018