Melissa Data Quality Review

Decreases the chance of incorrect shipping addresses, returned packages


What is our primary use case?

We use Address Object, Phone Object, Name Object, Email Object (current versions) for address verification for package shipping.

How has it helped my organization?

Decreased chance of incorrect shipping addresses and, thus, returned packages.

What is most valuable?

  • Address/county data lookup
  • Address correction

What needs improvement?

  • More/better search tools are needed.
  • State and local tax data would be nice.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Nine out of 10.

Which solution did I use previously and why did I switch?

This is our first solution.

How was the initial setup?

Setup was straightforward. Could have more API examples for different languages.

What's my experience with pricing, setup cost, and licensing?

Depends on situation. We prefer to have data onsite, but some might prefer web access.

Which other solutions did I evaluate?

Google, USPS, SmartyStreets.

What other advice do I have?

Search all options and decide which is the best fit.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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