Melissa Data Quality Review

Provides quality accurate data that our downstream solutions depend on

What is our primary use case?

We use Rooftop Geocode files, FTP batch file upload, for data annotation.

How has it helped my organization?

It's an enabling technology for us.

What is most valuable?

Accuracy. Our downstream data analytics solutions depend on quality data.

What needs improvement?

Speed of delivery/ease of use. They advertise a 24-hour, next business day turn time on data annotation, but I’ve found it is usually closer to 72 hours. This is still excellent, just make sure you add in the appropriate fluff to your delivery timelines. 

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Eight out of 10.

Which solution did I use previously and why did I switch?

Yes, we had a previous solution. We switched because of the cost.

How was the initial setup?

Straightforward, as long as you’re used to working with large tabular data.

What's my experience with pricing, setup cost, and licensing?

Quality comes with a cost which is updated frequently.

On smaller batch runs they have an Excel plugin called Listware which can get you the data instantly, but it’s pricier per datum. Once you get above a few thousand line items it’s better to do the FPT batch, wait the extra days, and save the costs.

Which other solutions did I evaluate?

We did evaluate other products, but the particulars are confidential.

What other advice do I have?

Know the question you are asking. More data doesn’t give better solutions if it’s the wrong data for the question.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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