Melissa Data Quality Review

Enables us to verify user addresses during onboarding, creating valid, consistent data

What is our primary use case?

We use Melissa during subscriber onboarding and the KYC process to verify a provided address.

How has it helped my organization?

The customers' addresses are now complete, correct and follow one consistent format. This ensures the delivery of services/products, and all data to be consistent and valid.

What is most valuable?

Address searching and verification. The user can quickly search for an address and verify it in a multi-country setup.

What needs improvement?

More countries should be supported by Melissa.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We did not encounter any issues.

What do I think about the scalability of the solution?

We did not encounter any issues.

How are customer service and technical support?

We have been provided with the highest level of support up to now.

Which solution did I use previously and why did I switch?

We used local products but decided to switch to Melissa where they support multiple countries at the same time.

How was the initial setup?

It was straightforward. There was documentation that was easily read and understood. A dedicated Melissa contact responded to our clarification questions and we were able to integrate with Melissa without any issues.

What's my experience with pricing, setup cost, and licensing?

We advise our customers to buy the high volume bands of Melissa.

Which other solutions did I evaluate?

We investigated various solutions and decided that Melissa was the best fit for our business and customers’ businesses needs.

What other advice do I have?

Melissa offer a high quality product with great service. Their pricing is also very competitive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a billing and CRM vendor and use Melissa as our data quality partner, with the Melissa APIs being embedded in the standard release of our product.
1 Comment
author avatarGaryM

Which product did you use to do this (they have multiple products for this)? Was it the stand alone product, the SSIS plugin, the rest web service call, Dynamics plugin, etc... Thanks