Melissa Data Quality Review

We don't have to spend an entire month gathering correct information on leads

What is our primary use case?

We use Listware Online to get personal information from home addresses.

How has it helped my organization?

We have only been using this for about two months, but it has sped up our processing significantly. It makes data mining easy and fast. We don't have to spend an entire month gathering correct information on leads. With LWO, all we need is a list of home addresses, and in minutes we have names and phone numbers to increase our chance of these leads becoming customers.

What is most valuable?

It's most useful in getting us names of homeowners. The phone numbers also make it convenient and easy to contact potential leads. This allows us to personalize postcards to advertise our services.

What needs improvement?

I wish there was a way to do a "test run" and see what a particular format will give you.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

We have not needed much help, but the help we have gotten has been quick and simple.

How was the initial setup?

It was very simple and easy. I was able to do it with minimal assistance, as it is very easy to understand.

What's my experience with pricing, setup cost, and licensing?

Be sure, before you spend your credits, that you have everything set up the way you want.

Which other solutions did I evaluate?

Zscrubber. Melissa Listware Online is much easier.

What other advice do I have?

I rate it a nine out of 10. It gets us all the information we need quickly and easily. It's convenient to be able to simply upload a spreadsheet and use a predetermined template; it only takes a few minutes to process.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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