Melissa Data Quality Review

Did not work as expected and tech support could not achieve desired results

What is our primary use case?

Parsing address data from a single field.

What is most valuable?

Address parsing. Our other software does not have this functionality.

What needs improvement?

Better results in parsing, as described on the website.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Tech support itself is okay, but they could not achieve desired results.

Which solution did I use previously and why did I switch?

We switched because we were doing it manually.

How was the initial setup?

It would be nice if it also had a user interface, as it did in years past.

What's my experience with pricing, setup cost, and licensing?

Test the product thoroughly before buying.

Which other solutions did I evaluate?

There are no other viable options.

What other advice do I have?

Did not work as advertised.

Understand its limitations.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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