Melissa Data Quality Review

We have reduced the number of addressing errors we encounter


What is our primary use case?

We use Melissa Data Global Address Verification Web Service for address validation and parsing into individual attributes.

How has it helped my organization?

By validating and parsing the addresses our customers submit to us, we have reduced the number of addressing errors encountered during our processing.

What is most valuable?

Address validation and parsing are most valuable to us, as we require the address segmented into its individual attributes for processing.

What needs improvement?

Address validation and parsing in a few countries have room for improvement.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The solution has been very stable.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Tech support has been very prompt and helpful with any and all questions and issues we have submitted.

Which solution did I use previously and why did I switch?

Yes, we had a previous solution. We switched because we were looking for a more global solution.

How was the initial setup?

We required significant field mapping on our side due to our country specific needs. Understanding how Melissa responded with its standard field for each country took some time to internalize. However, the initial set up was quite simple.

What's my experience with pricing, setup cost, and licensing?

Fully understand your volume, both monthly and annually. Speak with a Melissa account manager, they will put together an effective solution to meet your needs.

Which other solutions did I evaluate?

AddressDoctor, Experian, PostcodeAnywhere.

What other advice do I have?

  • Read the API documentation thoroughly.
  • Understand how you are currently capturing address information.
  • Test multiple addresses per country to ensure you can consume the results effectively.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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