Meraki MS Switches Review

Integrated SD-WAN, stable, and offers good visibility using the dashboard


What is our primary use case?

We are a solution provider and the Meraki MS Switches are one of the products that we implement for our clients as part of their network infrastructure.

One of our typical use cases is connecting stores within a retail environment.

What is most valuable?

The SD-WAN capability is already integrated and it is excellent.

It can easily tie into the backend of Azure.

The most valuable feature is the granular visibility that they provide with a single pane of glass. It is a very useful dashboard.

What needs improvement?

The pain point for our customers is the pricing and it should be reduced to make it more competitive.

For how long have I used the solution?

We have been dealing with this product for a couple of years.

What do I think about the stability of the solution?

I haven't had any problem with Cisco at all. I would say that they are pretty solid in terms of stability.

What do I think about the scalability of the solution?

Different switch models are chosen based on the size of the site. We use certain models at smaller sites, whereas we use different models for the larger sites. Overall, scalability is excellent.

How are customer service and technical support?

Technical support is good and they are on top of everything.

Which solution did I use previously and why did I switch?

I work with several similar products by different vendors and sometimes, people buy them instead because they are cheaper.

How was the initial setup?

The initial setup is straightforward. The administration is usually handled by people like the VP of technology in the company.

What's my experience with pricing, setup cost, and licensing?

The pricing is high and it is where we get the most pushback from customers.

What other advice do I have?

My advice for anybody who is considering this type of product is to do the research. From my experience, Meraki switches sell themselves and the only thing that people contest is the price.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

MS320
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More Meraki MS Switches reviews from users
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