Meraki MS Switches Review

It is stable and the technical team always solves our issues


What is our primary use case?

Our primary use case of this solution is for connecting desktops to LAN.

What is most valuable?

I like the feature that allows us to copy conditions from one port to another.

What needs improvement?

I would like to see some automation and better integration with the editing tool.

What do I think about the stability of the solution?

The solution has been very stable so far.

What do I think about the scalability of the solution?

For our current state, the solution has good scalability. We have around 400 users in our company. We use five people for maintenance. We don't have immediate plans to increase our usage, but perhaps after four or five years. 

How are customer service and technical support?

The technical support is a good four out of five. Sometimes it takes some time for them to respond. Perhaps because of a backlog. But they always deal with the issues. 

How was the initial setup?

The initial setup was straightforward and the entire process took maybe four or five hours. We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

We pay an annual subscription fee.

What other advice do I have?

My advice to others would be to try the solution. Most of the features are cloud-based so it's easy to manage it from anywhere - even from your mobile. I rate the solution an eight out of ten. There are still some developments that need to be done. It's not perfect. But from a personal perspective, I can say that they are a good eight. Additional features that I would like to see included in the next release of this solution, is if they could create different teams for different standards, some API integration solutions, and other different applications. It could be easier to use and easier to implement. Perhaps they can also add automation.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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