Meraki MX Firewalls Review

Scales well and has good web filtering


What is most valuable?

Out of the features, I think the web filtering is most important here, and the SD-WAN solution.

What needs improvement?

Currently, if you make a rule in the firewall you have to add all of the IPs. If I'm working with an object for, say, an object group, where I put every single IP that I want into it, and then I apply it on a rule, it's a little bit easier to configure because you have a better overview of that. The overview is not completely clear. It's a bit difficult. But control of network objects is something I really want because it makes it easier to maintain.

Also, there's not enough control over system updates. Right now, you can postpone the update but eventually, if you don't do the update, it will install the updates automatically for you and that's something that is not working for me. It can happen during business hours, for example, and then you have a big issue.

For how long have I used the solution?

I've been using the solution for six months.

What do I think about the stability of the solution?

In my opinion, it's a pretty stable solution. The solution is really running in a very stable manner.

What do I think about the scalability of the solution?

It's pretty scalable. I have, worldwide, over a million users.

How are customer service and technical support?

As of right now, I've never needed technical support. I've never had one issue with Meraki.

If you previously used a different solution, which one did you use and why did you switch?

We previously used Cisco ASA. We switched because it was an all-in-one solution. With Cisco, we couldn't configure the ASA-1, so we needed special equipment. It became an expensive solution. Meraki is also expensive, but it's a little bit less expensive and it's easier to configure than Cisco ASA.

How was the initial setup?

The initial setup for me was straightforward and was not that difficult. The first time, it took a bit, but after that, I configured templates so it made it faster. I can roll out a firewall in five minutes.

What about the implementation team?

I did the implementation myself. I oversee the maintenance as well.

What other advice do I have?

As advice, I would say that you should look first through the community and see the different issues that people are running up against, so you're aware of what's going on. Meraki is very easy to configure. So if you want an easy to configure firewall, I think Meraki is a good solution for you.

I would rate this solution between an eight and nine out of ten. The product still needs work and the features could be better.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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